Most small business owners are putting in 60-hour weeks and still can't find the profit. It's not because you're working wrong. It's because the systems underneath the work are broken. I'm Tim Harmantzis, a Lean Six Sigma Black Belt, former Fortune 50 consultant, and recovering car dealer. I find the leaks, build the fix, and measure what changed. Working systems, not slide decks.
Answer below. I’ll email a focused 1-page Leak Diagnostic—what to fix first and rough dollar impact.
These three patterns show up in almost every business I audit. They're not obvious. They're quiet. And they're expensive.
78% of customers go with whoever responds first. If a lead comes in at 10pm and your team sees it at 9am, that customer already signed with someone else. You paid for the lead. You just didn't close it. Multiply that by twelve months.
When your top person is out, things fall apart. Not because your team is bad. Because the process lives in their head, not in a written system. Every new hire relearns from scratch. Mistakes repeat. You stay the bottleneck.
Revenue looks fine on paper. The P&L doesn't match. You're doing $15/hour tasks. Your tools don't talk to each other. Your team asks you before every decision. At some point you stop being the owner and start being the most expensive employee in the building.
Most owners are surprised by what I find in the first hour. The biggest leak is almost never the one they came in thinking about.
of buyers choose whoever responds first.
That's not a sales problem. It's a systems problem. Most businesses respond in hours. The ones winning respond in 90 seconds, automatically, while their owner sleeps. Which category is your business in right now?
Email Tim — Free Conversation →No 40-page reports. No slide decks. No recommendations that sit in a drawer. You get a clear diagnosis, a built fix, and a measurement showing what changed. Every time.
A focused 1 to 2 day deep-dive into your operations, lead flow, and workflows. You leave knowing exactly what to fix first, and why it matters more than everything else on your list.
We tackle the highest-value problem with a focused sprint. Automating lead response, redesigning your most expensive process, or building the AI operations stack your business needs. A working system, not a recommendation.
Every engagement ends with a baseline vs. results comparison. You'll know exactly what changed, by how much, and what the next opportunity is. Numbers only. No fluff.
Scoped for owners and teams from 1 to 50 people, including true one-person operations. Most clients start with one service. Not sure where to start? The Clarity Audit is always the answer.
"Find out exactly what's costing you the most, and what to fix first."
In 1 to 2 focused days, I review your operations from the inside: lead flow, core processes, your tech stack, team workflows. You get a prioritized list of revenue leaks with estimated impact. Most clients find five figures or more in annual opportunity. The audit typically pays for itself in the first finding.
"Respond to every lead in 90 seconds, automatically, 24/7."
End-to-end lead response: fast personalized replies, missed-call text-back, a real follow-up sequence, CRM handoff, and training so your team owns it. Most clients see a sharp jump in lead-to-appointment conversion within the first month.
"Fix the one process costing you the most, from root cause to a working solution."
Lean Six Sigma methodology applied to your real business and real team. We find the single process creating the most pain and fix it completely. Results include reconditioning cycle times cut in half, 40% rework reduction, and 60% faster customer throughput.
"Replace your most repetitive manual work with a connected AI system."
A connected automation layer across your highest-value repetitive tasks: integrations between the tools you already use, cleaner handoffs, AI-assisted drafting and routing where it helps, and reporting that runs without someone babysitting a spreadsheet. Your team stops doing work a system should handle.
"Ongoing operations support without a full-time executive on payroll."
Hands-on hours each month, KPI reviews, one workflow or process project per cycle, monitoring so automations keep running, and a direct line when something breaks. Built for owners who want steady improvement, not a one-off project.
I ran two independent car dealerships in California for 10 years. I know what it feels like to watch a lead come in at midnight and disappear by 9am because nobody responded fast enough. I didn't hire a consultant. I built the solution myself.
That became DealerWyze, a CRM that texts every inbound lead back in under 60 seconds, at 2am, on holidays, automatically. Dealers say: "I stopped losing leads overnight." I built that system from inside the business, as the owner who felt the pain. That's the only way I know how to build anything.
Before the dealerships, I spent 25 years in operations doing Lean Six Sigma Black Belt work at Bank of America, aerospace, and manufacturing. I bring Fortune 50 methodology and apply it at the scale that actually fits a 5 to 50 person business.
"I've been the owner who got a 40-page report and put it in a drawer. So I don't do reports. When we're done, something new is running in your business. That's the only thing I measure myself by."
Specific results from actual process improvement and automation engagements — not projections, not estimates, not industry averages.
Tim Harmantzis didn't consult his way into this. He ran two independent dealerships and watched good leads disappear every night because response time was too slow. He built DealerWyze from scratch, a CRM and AI communications platform that texts every inbound lead back in under 60 seconds, 24/7. The same systems he built for himself are the ones he now builds for clients.
Short, actionable posts on lead speed, handoffs, and the systems that protect margin—no fluff, no vendor bingo.
Lead queues, recon handoffs, and the timing leaks that show up as discounting.
Read →Seasonal spikes expose routing and response—fix the queue before you add trucks.
Read →Three one-page playbooks that kill repeated decisions without a new app stack.
Read →Email Tim. Tell him what's breaking down, what you've already tried, and what your business looks like. He'll respond straight, no pitch, no sales process. If there's an obvious lever, he'll tell you what it is. Most owners already know something is off. The audit tells you exactly what, and how much it's costing you. The first finding usually covers the whole engagement.
Email Tim at tim@apolloai.us →No forms. No calendar links. Just a real conversation about your business.
tim@apolloai.us · Simi Valley, CA · Available nationwide